COVID-19

NAVIGATING THROUGH COVID-19. 

Our thoughts are with you and your loved ones as we all endeavour to support each other during these uncertain times. 

OUR PADDINGTON STORE IS NOW OPEN.
To navigate through this unique time, we have shortened our trading hours from Monday-Saturday 11-4pm.

To prevent any potential spread of COVID-19 health and safety is our top priority. Social distancing will be practised, hand sanitiser will be available, contactless transactions will be operated and increased frequency of surface and fitting room cleaning will take place at all times.

We are providing additional styling and personal services to ensure you receive the maximum amount of support:

IN STORE APPOINTMENTS
Styling Appointments are available outside of trading hours. Email customer.service@ixiah.com to organise a time that works for you. 

CONTACTLESS PICK UPS
Order online and select in-store pick up option OR pay over the phone and we will hand over your goodies contact-free. 

24/7 CHATBOX
Talk to our stylists online www.ixiah.com
Our team are here to help and chat at all times, so send us a message on all our social platforms or directly through our website. 

We are looking forward to having you in store again! 
THANK YOU SO MUCH FOR YOUR SUPPORT DURING THIS TIME

FEEL SAFE & SECURE TO SHOP ONLINE - THE PRECAUTIONS WE ARE TAKING

1. All surfaces are disinfected before packaging each order
2. Every order is picked and packed with our staff wearing gloves.
3. Every order is lightly sprayed with a disinfectant spray
4. All courier services are doing contactless deliveries and will leave packages at your door.

For more information on the safety precautions taken by couriers please view the link 
https://support.shippit.com/hc/en-us/categories/360003361273-Coronavirus-COVID-19-Updates-




WE ARE ALL IN THIS TOGETHER

We are still here for you. More than ever. Shop online and feel supported by us. 
To reach out to us for any further questions please call us between the hours of 9am-5pm, 7 days a week
T: (02) 8957 8242   E: customer.service@ixiah.com
Our online chat is available 24/7